Privacy Policy
Welcome to patendo.co.id. We are a premier Intellectual Property consultation service provider located in Indonesia, specializing in the registration of intellectual property rights, trademarks, and copyrights. We operate in strict compliance with Indonesian laws and regulations.
The purpose of this Privacy Policy is to provide you with a comprehensive overview of how we collect, store, and use your data. At Patendo, we do not merely aim to fulfill legal obligations regarding data privacy. We strive to go beyond that to earn and maintain your trust.
Please note that patendo.co.id does not generate revenue through advertising. As such, we do not collect data for advertising purposes. All data tracking mechanisms in place are solely designed to enhance and personalize the services we offer to you.
No Ad-Driven Revenue
We wish to clarify that patendo.co.id operates on a business model that does not involve generating revenue through advertisements. Therefore, our data collection practices are not designed to support ad targeting or any advertising-related activities. Instead, any form of tracking technology employed on our platform serves the sole purpose of enhancing the quality and precision of our Intellectual Property consultation services.
These tracking technologies enable us to better understand our clients’ needs, allowing us to tailor our offerings more effectively. Through these metrics, we gain insights into user behavior and preferences, guiding us in developing more client-centric solutions. Therefore, all data we collect is strictly used to improve the client experience and refine our services.
Data Collection and Purpose
patendo.co.id undertakes a comprehensive approach to data collection aimed at enriching our client experience. The types of data collected include Personal Identifiable Information (PII) such as your name, email address, and phone number, as well as technical data like your IP address, device type, and browser specifications.
This data is gathered through various mechanisms including cookies and real-time interactions with our network, including via WhatsApp or other communication platforms used while utilizing our services.
The primary objective of our data collection is to provide specialized Intellectual Property consultations, enable timely communications, and effectively process client orders. Moreover, we use this information for internal analytics to enhance our service quality.
We also employ this data as a security measure to combat spam, malicious activities, and other forms of abuse that could compromise our service quality. Additionally, the data enables us to respond to your inquiries more focused and timely, ensuring an efficient and satisfactory experience with Patendo.
Data Storage and Security
At patendo.co.id, the security and confidentiality of your data are paramount. All collected data is stored in encrypted formats to safeguard against unauthorized access. Conversations between clients and Patendo across various platforms are treated with utmost confidentiality to protect your privacy.
However, no system can be completely secure. Despite diligent efforts to protect your personal information, we cannot guarantee that data transmitted through our website will be entirely secure. Therefore, any personal information transmission via our website is at your own risk.
Personal information collected will be retained for as long as reasonably necessary to fulfill the purposes for which it was gathered, depending on various factors like the nature of the data, reason for collection, and any applicable legal or reporting requirements.
Cookie Policy
patendo.co.id uses cookies to enhance user experience and gather analytical data for internal evaluation. These cookies help us understand user behavior and optimize our services accordingly. Importantly, we do not engage third parties for cookie data processing. We respect your choice regarding cookies and will explicitly seek consent before activating them, providing you the option to either accept or decline cookie use on our platform.
Privacy Policy Updates
To ensure clients are always informed, any modifications to this Privacy Policy will be promptly updated on our website. Additionally, we are committed to directly communicating significant privacy practice changes with our clients, as part of our dedication to earning and maintaining your trust without third party involvement in our data handling activities.
Contact Information
If you have any questions or concerns about this Privacy Policy or data-related matters, please contact our customer service team. We prioritize prompt and accurate responses to all client inquiries through:
– WhatsApp: +6281291677495 (operational daily during business hours)
– Phone: +6221 2217 2410 (operational during business hours)
– Email: cs@patendo.co.id (typically responded within one business day)
We are committed to maintaining high client service and confidentiality standards without third party involvement in handling your personal data or inquiries.